American Beauty Quotes by Alan Ball
Teaching Business Communication: Which Textbook Should You Adopt?
ISBN 13: 9780132539555
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Real-world training for the business world of today and tomorrow. Courtland L. Bovee and John V. Thill have been leading textbook authors for more than two decades, introducing millions of students to the fields of business and business communication. Their award-winning texts are distinguished by proven pedagogical features, extensive selections of contemporary case studies, hundreds of real-life examples, engaging writing, thorough research, and the unique integration of print and electronic resources. Each new edition reflects the authors' commitment to continuous refinement and improvement, particularly in terms of modeling the latest practices in business and the use of technology. Professor Bovee has 22 years of teaching experience at Grossmont College in San Diego, where he has received teaching honors and was accorded that institution's C.
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Or what if you are trying to be friendly and sympathetic, but the words come across as cold and uncaring? If you were communicating in person or on the phone, you could modulate the emotional tone of your message with various nonverbal cues, such as smiling, accenting certain words or syllables, shrugging your shoulders, and so on. The limitations of lean text-based communication gave rise to the use of emoticons and emojis to convey emotional tone in a way that can be difficult to do with words. As useful as these visual elements can be, they present two dilemmas for business communicators. First, even though more businesspeople are comfortable with emoticons and emojis for workplace communication, and they are built into many business communication systems, some professionals view them as inappropriate for all but the most casual communication between close colleagues. Is the person flirting with you or just innocently suggesting that the two of you could think more clearly if you got out of the hectic office for a while? The meanings of emoticons and emojis are so problematic that they are becoming important factors in legal trials regarding workplace harassment and other issues, and serious criminal cases can hinge on their interpretation.